Privacy Policy for P2P Merchant
Last Updated: January 7, 2026
Introduction
This Privacy Policy explains how P2P Merchant Ltd (“we,” “us,” or “our”) collects, uses, shares, and protects personal data on p2pmerchant.com, a P2P merchant platform for cryptocurrency trading and payments.
It applies to all visitors, users, and merchants globally, with updates posted here to ensure ongoing compliance.
By using our site, you consent to these practices; we recommend reviewing it periodically.
Data Controller Information
The data controller is P2P Merchant Ltd, headquartered in Dubai, UAE.
Contact us for inquiries.
No dedicated Data Protection Officer is appointed; direct requests to the above email.
Data We Collect
We collect personal data including name, email, phone number, IP address, KYC details (ID, address), transaction history, and P2P trading logs voluntarily or automatically via cookies/analytics.
We do not collect data from children under 18 or sensitive categories without explicit consent.
Sources include user registrations, payments, and third-party integrations.
Purposes and Legal Basis
Data is processed for transaction execution, identity verification, fraud prevention, service improvement, and marketing (with opt-in consent), based on contract necessity, legitimate interests, or consent under GDPR/CCPA.
Marketing emails require affirmative consent; withdraw anytime via unsubscribe links.
Retention: As long as needed (e.g., 5 years for financial records), then securely deleted.
Data Sharing
We share data only with payment partners (e.g., integrated P2P networks), authorities for compliance, or processors under Data Processing Agreements (DPAs); no sales occur.
International transfers use safeguards like Standard Contractual Clauses (SCCs).
Third parties are contractually bound to equivalent protections.
Your Rights
Under GDPR/CCPA and similar laws, exercise rights to access, correct, delete, restrict, object, or port your data via DSAR requests to Contact us; responses within 30 days.
California residents: “Do Not Sell or Share My Personal Information” link available; opt-out of targeted ads.
Verify identity before processing; appeals available if denied.
Security and Cookies
Data is secured with SSL encryption, firewalls, access controls, and PCI DSS compliance for payments.
We use essential, analytical, and marketing cookies; manage via browser settings or our consent banner.
No tracking without consent; see our Cookie Policy for details.
Complaints and Changes
Contact us for issues; escalate to regulators like UAE’s TDRA (Telecommunications and Digital Government Regulatory Authority) or EU supervisory authorities.
We may update this policy, notifying via email or site banner for material changes.
Your continued use post-changes implies acceptance.